At Aushadhi Kunj™, we are committed to delivering your Ayurvedic wellness products safely, quickly, and reliably. Please read our shipping policy to understand how we process and deliver your orders.
1. Order Processing
Orders are processed within 1–2 business days of being placed.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is confirmed, you will receive an order confirmation email with details.
2. Shipping Timelines
Within India: Orders are usually delivered within 5–7 business days, depending on the destination.
Remote Locations: Deliveries may take longer in case of limited courier availability.
International Shipping (if applicable): Delivery timelines vary by country and will be communicated at checkout.
3. Shipping Charges
We offer free shipping within India on all prepaid orders above ₹999.
For orders below ₹999, a standard shipping fee will apply, displayed at checkout.
International shipping charges are calculated based on weight and destination.
4. Order Tracking
Once shipped, you will receive a tracking ID and courier details via email/SMS.
You can use this tracking ID to check the live status of your shipment.
5. Delays in Delivery
While we work closely with our courier partners, delays may occur due to:
Weather conditions
Festivals or holidays
Courier/logistics disruptions
In such cases, we will keep you informed and assist in tracking your order.
6. Damaged or Missing Products
If your package arrives damaged or with missing items, please contact us within 48 hours of delivery at +91 99817 32635.
We will assist you with a replacement or resolution at the earliest.
7. International Duties & Taxes (if applicable)
For international orders, customers are responsible for any customs duties, taxes, or import charges as per their country’s regulations.
8. Contact Us
For any shipping-related queries, please reach out to our customer care team: 📧 Email: info@aushadhikunjharbal.com 📞 Phone Number: +91 99817 32635
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